FAQs

Email us: employeestore@cbrands.com

Call us: 866-950-5198

Our normal business hours are: 8:00 am to 4:00 pm (Pacific) Monday through Friday.

On June 28, 2022, FedEx will require ID scanning for deliveries in the U.S. which require an adult signature. The ID scanning technology will electronically capture the recipient’s name and automate age verification. This new process eliminates the need for manual data entry of recipient information and improves the accuracy of recipient information.

When a recipient’s ID is scanned, the scanning technology will:

- Capture the recipient’s name associated with the ID and auto-populate the first initial and last name.
- Confirm the recipient is 21 years or older.

The software does not record any other personal data (e.g., driver's license number, phone number(s), birthdate, home address, etc.). However, capturing the recipient’s first initial and last name is part of the existing proof of delivery process for all signature deliveries and will be retained only as long as necessary.

For more information please refer to the FedEx website.

We are currently unable to ship internationally.

Currently orders are shipped Monday through Friday, in order to ensure that your wine arrives with limited exposure to heat. All orders placed between Friday afternoon and Sunday will ship on the following Monday. It is our recommendation, that during summer months, customers add Cool Packs to their order and upgrade to 2-Day Air. If you have questions about which shipping method to use, please contact us at 866-950-5198.

Once an order is submitted, it may be in a state that can be changed. Please call 866-950-5198 or email and a customer service representative will be pleased to assist you.

You can view your active order(s) by logging into your account on any Constellation Brands Employee Wine Shop page and clicking the My Account link in the main menu.

A confirmation email will be sent to you with tracking information when your shipment has left the warehouse.

Or you may check on your My Account page. Each order will be listed and you can click on the order you want to check the status of. If you have a question about your order please call 866-950-5198 or email us at employeestore@cbrands.com and a customer service representative will be pleased to assist you.

If you would like for us to ship your order on a specific date. Please make a note on your order with specific shipping details. Or contact us at 866-950-5198 as soon as possible, so that we can work with our shipping company to meet your request. If your order has already been processed we will not be able to accommodate your request.

A signature of someone who is at least 21 years old is required to receive any wine shipments, but this may be someone other than the person whose name is on the shipment. We recommend shipping your wine to a business or an address where a person at least 21 years old may sign for the shipment during normal business hours.

If several shipment attempts are made and no one is available to receive the shipment, it will be returned to our warehouse and may be rescheduled for delivery by calling the customer service center. All rescheduled shipments will be charged additional shipping fees.

We accept America Express, Visa, MasterCard, Discover, and Diner's Club credit and debit cards; as well as Apple Pay, Google Pay, and Meta Pay options.

You can change your name, billing & shipping addresses, and credit card(s) by logging into your account on any Constellation Brands Employee Wine Shop page and clicking the My Account link in the main menu. 

Booker, My Favorite Neighbor, and Harvey & Harriet can ship to:

Alabama
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

Harvey & Harriet 2022 White can ship to:

Alabama
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maryland
Massachusetts
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
Oregon
Pennsylvania
South Carolina
Texas
Vermont
Virginia
Washington
Washington DC
Wisconsin
Wyoming

The 2020 Rose, 2019 Red Wine, 2019 White Wine, 2020 White Wine, and the non vintage Red Wine can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

The 2022 Empathy Pinot Noir can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maryland
Massachusetts
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
Oregon
Pennsylvania
South Carolina
Texas
Vermont
Virginia
Washington
Washington DC
Wisconsin
Wyoming

The 2021 Muscat can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

The 2021 Red Wine can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Oregon
Pennsylvania
South Carolina
South Dakota
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

The 2021 White Wine can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

The 2021 Cabernet Sauvignon 375mL Half Bottles can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Oregon
Pennsylvania
South Carolina
South Dakota
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

Lingua Franca wines can ship to:

Alabama
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

Meiomi can ship 750mL bottles to:

Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Oregon
Pennsylvania
South Carolina
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
Wisconsin
Wyoming

The Meiomi Bright Pinot Noir can ship to:

Alabama
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
Wisconsin

Meiomi can ship 375mL bottles to:

Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Oregon
Pennsylvania
South Carolina
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
Wisconsin
Wyoming

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

Merlan can ship to:

Alaska*
California
Colorado
Connecticut
Florida
Hawaii
Idaho
Iowa
Kansas
Massachusetts
Minnesota
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
Oregon
Pennsylvania
South Carolina
Tennessee
Vermont
Virginia
Washington
Washington DC

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

Mount Veeder Winery can ship 750mL bottles to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin

Mount Veeder Winery can ship 375mL bottles to the same states as above, except Maine.

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

Robert Mondavi Winery can ship 750mL bottles (excluding sparkling) to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin

375mL bottles can ship to the states listed above, except for Maine.

The Sparkling Rose 750mL can ship to:

California
Colorado
Connecticut
Florida
Hawaii
Idaho
Iowa
Kansas
Massachusetts
Michigan
Minnesota
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
North Dakota
Oregon
Pennsylvania
South Carolina
Tennessee
Vermont
Virginia
Washington
Washington DC
Wisconsin
Wyoming

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

SALDO 750mL bottles can ship to:

Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin

375mL SALDO wines can ship to the above states excluding Maine.

SALDO Shiraz can ship to:

California
Colorado
Connecticut
Florida
Hawaii
Kentucky
Massachusetts
Michigan
Minnesota
Montana
Nevada
New Hampshire
North Carolina
Oregon
South Carolina
Texas
Virginia
Washington DC
Wisconsin

Schrader Cellars & Double Diamond can ship to:

Alabama
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana (Schrader Only)
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

SIMI Winery can ship 750mL bottles (excluding sparkling) to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin

375mL SIMI wines can ship to all the above states except Maine.

SIMI Sparkling can ship to:

California
Colorado
Florida
Hawaii
Idaho
Iowa
Kansas
Massachusetts
Minnesota
Montana
Nebraska
Nevada
New Hampshire
New Mexico
Oregon
Pennsylvania
South Carolina
Tennessee
Vermont
Virginia
Washington
Washington DC
Wisconsin

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

The Prisoner Wine Company can ship 750mL bottles to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin

375mL bottles can be shipped to the above states with the exception of Maine.

The Prisoner Dessert Wine can ship to:

Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Dakota
Tennessee
Texas
Virginia
Washington
Washington DC
Wisconsin
Wyoming

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.

Unshackled Wines (excluding sparkling) can ship to:

Alabama
Alaska*
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Iowa
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Washington
Washington DC
West Virginia
Wisconsin
Wyoming

Unshackled Sparkling can ship to:

California
Colorado
Connecticut
Florida
Hawaii
Idaho
Iowa
Kansas
Massachusetts
Minnesota
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
Oregon
Pennsylvania
South Carolina
Tennessee
Vermont
Virginia
Washington
Washington DC

*Due to changing regulations in Alaska, we are unable to ship directly to addresses in Alaska starting January 1, 2024. Once we are able to ship again, we will notify those on our mailing list directly.